Privacy Policy

1. Introduction

CycleSpire AI ("CycleSpire," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyclespire.com and use our platform services.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, company name, and job title when you create an account or request a demo.
• Contact Information: Information you provide when contacting us through forms, email, or other channels.
• Payment Information: Billing details processed through our secure third-party payment processors.

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies: We use essential and analytics cookies to improve your experience.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our platform services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity

4. Data Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, payment processing).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, regular security audits, and SOC 2 Type II compliance. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at privacy@cyclespire.com.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@cyclespire.com
Address: CycleSpire AI, San Francisco, CA, United States